What a WhatsApp AI agent really costs in Kenya after 1 October 2026
Meta now bills WhatsApp service replies. The new fees for Kenyan businesses, a worked monthly example, and the other costs of running an AI agent.
Nairobi · 10 African countries
They answer calls and WhatsApp, follow up payments, reconcile mobile money and bank statements, and keep your ERP up to date, so your team spends less time on repetitive work. For banks and fintechs, IntegWatch watches transactions for fraud and money laundering.
A car-parts shop's agent sells a battery on WhatsApp: stock check, M-Pesa payment, KRA eTIMS invoice and fitting booking.
Since 2017 we’ve built and integrated the banking, payments, ERP and identity systems organisations across Africa run on. Now we put AI and fraud monitoring to work on them.
An AI worker with a defined role, your company knowledge, the tools it is allowed to use and the approvals it must ask for. It answers customers, follows up payments, reconciles mobile money and bank statements, and keeps your ERP up to date.
WhatsApp-first today; phone, SMS, email and web chat built for each client.
Transaction monitoring, rule authoring and case management on an open-source transaction-risk engine, so your analysts see each alert, the evidence behind it and a clear decision trail.
Now onboarding early-access partners, with a 30-day pilot on one use case.

WhatsApp agents built to do real work, back-office automation, and an AI executive assistant for Odoo.

Transaction monitoring, typology rules tested in simulation, and case management for banks, SACCOs, MFIs and payment providers.

WSO2 API Manager and Micro Integrator, mobile money, banks with open APIs, payment gateways and core banking, and ERPs including Odoo with KRA eTIMS.

Core banking, payments and digital identity for SACCOs, MFIs, banks and fintechs.
The agent answers in seconds. An agent on the official WhatsApp Business API can reply day and night, quote from your real price list and stock, and hand the chat to your team when a person should take over.


Matched automatically. An automation can match payments from M-Pesa and other mobile money across Africa (Airtel Money, MTN MoMo and more), bank statements and banks with open APIs to invoices in Odoo, and put anything it cannot match with confidence on one review list, so month end starts with the matching done.

Built into your system. We set up eTIMS invoicing, stock records and SHIF, NSSF and Housing Levy payroll inside Odoo, instead of in spreadsheets on the side. Since 1 January 2026 KRA checks expenses against eTIMS; unsupported expenses are at risk of being disallowed.

We look at where your team’s time goes across WhatsApp, mobile money, your bank, Odoo and eTIMS.
You getA one-page map of what to automate first.
We build on the systems you already run, test on a safe copy of your data and agree in writing what the agent may and may not do.
You getAn agent or workflow you have tested and approved.
Once it is live, we monitor it, report what it handled and tune it every month.
You getA monthly report. Your data and accounts stay yours.
Several engagements are under NDA, so we describe our clients instead of naming them.
Nairobi cleaning and moving company
International humanitarian NGO, Kenya
ICT services company, Tanzania

Now onboarding early-access partners.
We build the systems AI plugs into. We have built and integrated core banking, M-Pesa and other mobile money payments, payment gateways and Odoo for East African organisations. So our agents are built to do things as well as talk: check stock, take payment, issue the eTIMS invoice.
Built for Kenyan money and Kenyan rules. Built around KES, M-Pesa and other mobile money, KRA, ODPC, SHIF and NSSF from the start, with fraud and AML monitoring on an open-source engine your team can inspect. Agents can reply in English and Swahili and are built to understand Sheng.
We stay on after launch. Once your agent is live, we monitor, measure and improve it on a monthly plan. You own your data and your accounts.
Meta now bills WhatsApp service replies. The new fees for Kenyan businesses, a worked monthly example, and the other costs of running an AI agent.
KRA now expects stock records in TIMS and eTIMS. What the September 2026 notice says, who it covers, and a step-by-step checklist for distributors.
What Kenya's Data Protection Act and the ODPC's July 2026 draft AI guidance mean for SMEs using AI on customer data, with a practical checklist.
An AI worker set up for one job in your business, such as collections or customer service. It has a role, the skills that role needs, your company knowledge, permission to use only the tools you approve, approval rules for anything a person must decide, and the goals it is measured on. Every message and action it takes is logged.
It is built to work across WhatsApp, phone calls, SMS, email and web chat. WhatsApp comes first today; we build the other channels for each client. A digital-employee pilot starts with one role on one channel.
The automation audit is free. These services publish a starting price: a WhatsApp AI agent from KES 150,000 setup + KES 25,000/month, with Meta’s WhatsApp fees passed through at cost; back-office automation from KES 120,000 per workflow; the KRA eTIMS compliance pack for Odoo from KES 250,000; Odoo implementation from KES 600,000; and an in-house AI workshop (half day, up to 15 staff) from KES 120,000.
An AI digital employee is quoted after the free audit, and so are an AI call agent and business automation for SMEs. AML and fraud detection, WSO2 integration, custom software, financial-technology, QA and testing, cybersecurity and enterprise projects are priced after a discovery phase.
We are based in Westlands, Nairobi, and work with organisations across Kenya, Uganda, Tanzania, Somalia, The Gambia, Zambia, Mozambique, Ethiopia, Rwanda and DR Congo. The free audit is a 30-minute call, so it works wherever your organisation is.
We build directly on Odoo. Other systems, such as a POS or QuickBooks, connect through their API where one is available. M-Pesa connects through Safaricom’s Daraja API, and WhatsApp through the official WhatsApp Business API. We can also connect other mobile money across Africa (Airtel Money, MTN MoMo and more) and banks with open APIs, and import bank statements where there is no API. For banks and larger organisations, we integrate core banking and payment systems through WSO2 API Manager and Micro Integrator. If a system you rely on has no API, the audit tells you what that means before you commit to anything.
We design every agent around Kenya’s Data Protection Act, 2019 and the ODPC’s published guidance. An agent uses only the data its task needs, masks personal details it does not need, acts on money or records only within limits you agree in writing, asks a person to approve anything outside them, and logs every message and action.
You keep ownership of your data and accounts, and we help you update your privacy notice to cover AI processing.
The audit takes 30 minutes, and you get a one-page map of what to automate first. We plan builds at two to six weeks, depending on the systems involved and how many workflows you start with. Every build is tested on a safe copy of your data before it goes live.
Your agent moves onto a managed monthly plan: we monitor it, report what it handled and tune it every month. A WhatsApp agent’s plan is from KES 25,000/month, and an Odoo support retainer is from KES 35,000/month. You keep your data, your WhatsApp number and your accounts.
Start with a free 30-minute automation audit. We look at how your team works across WhatsApp, M-Pesa and other mobile money, your bank, Odoo and eTIMS, and you leave with a one-page map of what to automate first.